SCRS Conference Day 1 Session #9
NextGen Logistics: Smart Warehouse & Transportation Security
By Mr. Jason Le Busque, Global Head of Protective Security, Toll Holdings
As the warehousing and logistics industry evolves, so do the challenges and opportunities within security. The latest advancements in smart warehouse and transportation security offer significant benefits that extend beyond traditional protective measures. At the forefront of this transformation is Mr. Jason Le Busque, Global Head of Protective Security at Toll Group, who has leveraged his extensive background in law enforcement to champion smart solutions designed to address modern security challenges while delivering substantial business benefits.
Jason’s keynote was prominently featured at the recent Supply Chain Resilience and Sustainability (SCRS) Conference, a flagship event organized by Transported Asset Protection Association Asia Pacific (TAPA APAC). Held on June 25th and 26th, 2024, in Shanghai, China, the SCRS Conference brought together over 250 delegates to discuss the latest advancements in security and crisis risk management. As a trademark event of TAPA APAC, the conference provided a platform for industry leaders to display innovative solutions and share best practices in safeguarding supply chain operations.
Jason began his presentation by discussing the AI checkpoints implemented in their company’s Smart Warehouse & Transportation Security system, which has been successfully utilized in Melbourne, Australia. He showed a video to the attendees to highlight how this system prioritizes transportation security and continues to be a cutting-edge solution today.
“The real value of these next-generation systems lies in their ability to deliver both security and business-enhancing benefits,” Jason stressed how integrating advanced systems into logistics operations can provide a multifaceted solution to these needs. One of the significant challenges faced by security professionals is justifying the expenditure on advanced security systems. Often, organizations are inclined to adopt a “race to the bottom” mentality, prioritizing minimal costs over comprehensive protection.
He continued to showcase Toll Group’s implementation of a state-of-the-art security system that incorporates a range of features designed to enhance safety, compliance, and efficiency. Jason explained that companies should look for the following benefits of smart security systems when seeking one.
Facial & Vehicle Recognition and Compliance Management
One of the standout features of Toll Group’s system is its use of facial recognition technology for site access. This approach not only enhances security by ensuring that only authorized personnel can enter the premises but also streamlines compliance management. Individuals can complete necessary inductions remotely, allowing for seamless entry upon arrival and reducing the need for on-site administrative tasks.
The system’s compliance management capabilities also extend to monitoring vehicle access and dwell times. By integrating number plate recognition technology, the system ensures that only authorized vehicles can enter the site and provides valuable data on vehicle usage. This helps in managing logistics operations more efficiently, reducing wait times, and improving overall productivity.
Real-Time Monitoring with Dashboard Summary & Advanced Safety Features
Beyond access control and compliance, the system should offer real-time monitoring on a dashboard and advanced safety features. Thermal cameras are deployed to monitor storage areas, detecting potential fire hazards, while AI-driven analytics track vehicle brake temperatures. These features are particularly crucial in high-risk environments, such as those handling hazardous materials.
The system also includes alerts for various safety concerns, such as proximity to forklifts and unauthorized access to restricted areas. Full information regarding the personnel check-in, status, timestamp, location, device, time on site, alarms triggered, and access control information should be seen on the summarized data dashboard. This proactive approach to safety enables rapid incident response and minimizes the
Artificial Intelligence (AI) Robots with Object and Incident Detection & Alerts
Studies showed that the utilization of AI robots equipped with cameras and sensors for picking and packing items in warehouses enabled precise navigation through aisles and accurate product identification at high speeds. This technological advancement not only minimized the likelihood of stock outs and overstocking but also improved shipping times and enhanced overall warehouse safety measures. “What it does it helps in relation to another very important aspect of what we do as a business and that’s safety of our people.” He emphasized that businesses could derive significant benefits from this system, which not only detected facial recognition but also prioritized the safety of their employees.
The software also featured specialized AI monitoring capabilities designed to identify safety precautions and potential incidents within the site. It could detect objects such as hi-vis vests, hard hats, mobile phones, and cleaning equipment. Additionally, the system monitored incidents such as the proximity of work lifts, exclusion zones, and safety incidents occurring on-site. These features are essential for supply chain operations and business should be equipped with these smart solutions.
Operational Efficiency for Cost Savings & Broader Impact on Business
A key advantage of the advanced security system is its impact on operational efficiency and cost management. The integration of AI and automation reduces the need for manual processes, such as filling out compliance spreadsheets, which in turn lowers administrative costs. By automating compliance checks and providing real-time data on site operations, businesses can achieve significant cost savings and improve overall efficiency. For example, Toll Group’s experience has shown that the implementation of this system led to a remarkable increase in compliance rates, from 40% to 95%. This improvement not only enhances security but also reduces the administrative burden on staff, allowing them to focus on more strategic tasks.
The benefits of next-generation security systems extend beyond immediate operational improvements and achieve significant cost savings. By enhancing security and compliance, businesses can also enhance their reputation and reliability. Clients and stakeholders are increasingly prioritizing security and compliance as key factors in their decision-making processes. Therefore, investing in advanced security systems not only protects the business but also strengthens its competitive position in the market.
The experiences of Jason and Toll Group serve as a compelling example of how integrating smart security solutions can transform logistics operations. TAPA APAC is dedicated to addressing these emerging trends for its members and to help them stay ahead of the industry. As the industry moves forward, organizations that embrace these innovations will be well-positioned to navigate the complexities of the modern business landscape and achieve sustained success.
To be a learn more about TAPA APAC, please visit www.tapa-apac.org or email info@tapa-apac.org for further inquiries.
About the Speaker
Mr. Jason Le Busque
Global Head of Protective Security, Toll Holdings
With extensive leadership experience in physical and facility security across logistics, transport, warehousing, and government sectors, Jason excels in crisis management, and emergency response. With 25+ years with Victoria Police where he led complex investigations, large teams, and projects with a calm, purposeful approach, Jason is now the Global Head of Protective Security at Toll. With over 10,000 employees and 500 sites globally, Jason oversees security incident management, investigations, crisis management, traveller security and background screening, building a strong security culture and driving organizational transformation. Jason is committed to minimizing risk, empowering stakeholders, and fostering high-performance teams.
Email: jason.lebusque@tollgroup.com
LinkedIn: https://www.linkedin.com/in/jason-lebusque/